Human Resources Generalist

HR Generalist 

Reports to:  Senior HR Manager, North America 

Compensation:  68,000 CAD - 72,000 CAD

Travel:  Occasional 

Location:  Vancouver, British Columbia  

Relocation:  Not available at this time 

Website:  www.kaseya.com 

To support the setup and growth of our Vancouver, BC location, we are seeking an HR Generalist to join our HR team as an HR partner to the leadership team in Canada. If you are an experienced HR Generalist who thrives in a fast-paced, process and KPI driven environment, we want to speak with you. 

Kaseya is the leading provider of complete IT infrastructure management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners (www.insightpartners.com) and TPG (www.tpg.com), two of the leading global private equity firms investing in high-growth technology and software companies that drive transformative change in the industries they serve.  

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 10 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture. 

The Role: 

As an HR Generalist/Business Partner you will be a business partner with our management and provide HR process, systems experience, and employee relations support for our valued employees in Canada.     

Responsibilities: 

Reporting to the SR. HR Manager, North America and working closely with the Canadian leadership team: 

• Implement policies, procedures and practices in line with local laws and make recommendations for improvements to maintain competitiveness in the market; 
• Act as a first point of contact servicing and interacting with employees and external vendors, including our outsourced legal partner; 
• Assure compliance with all applicable country-specific laws and regulations;  
• Serve as a business partner to the local management teams; 
• Promote a positive and productive employee relations environment and ensure uniform and consistent application of organization policies and procedures; 
• Suggest, develop, and maintain relationships with HR and benefits-related vendors to ensure high engagement and competitive offerings, i.e. Medicover, sports providers, etc.  
• Maintain HR and benefit record keeping, ensuring systems are updated and internal or external requests are completed; 
• Assist management and train management with interviewing, hiring, terminations, promotions, performance review, corrective and disciplinary actions, grievance and complaint investigations, workforce planning, management and compliance issues and activities; 
• Maintain trackers and process for all employee transactions in Canada 
• Assist with payroll process in country; 
• Conduct New Hire Orientation and Exit Interviews; 
• Work with HR leadership on escalated issues and all employee terminations; and 
• Perform day-to-day regional HR functions and additional duties as required. 

 
Requirements: 

• Experience in all facets of HR including recruiting, compensation, employee relations, benefits, performance management and employee retention; 
• Bachelor's Degree preferred; 
• Min. 3 years of experience in the HR field; 
• Working knowledge of local employment laws and legislations in the region; knowledge of processes related to hiring employees from Belarus a plus 
• Ideally experienced with a business-to-business, SaaS IT company, although prior experience in IT is not required 

• Customer service and Business-minded philosophy to HR; 
• Proficient PC skills, knowledge of Word, Excel, Outlook and PowerPoint, Strong Excell use including pivot tables, macros, MS Forms and SharePoint are highly favorable; 
• Must partner with employees and management to communicate various HR policies, procedures, laws, standards and government regulations; 
• Must have strong verbal and written English communication skills for communication with all levels of staff; 
• Must be able to stay organized while working on multiple projects; and 
• Team player, self-starter, detail oriented, and the ability to maintain confidentiality. 
• This candidate must be willing to answer emails and calls outside of 8-5 pacific time, the candidate must be willing to attend calls on east coast time if needed.   
• Experience with Culture Amp, BambooHR, ADP Payroll are preferred but not required.  Knowledge and ability to use an HRIS is required.  

Compensation: 

The compensation package for this position includes a market competitive salary starting at $68,000 CAD based on experience and expertise. 

On behalf of the entire international team of committed, passionate, talented, fun-loving professionals at Kaseya, we thank you for your interest and look forward to having you as a candidate for the Global HR Team!